Chat Now

Get in Touch

Welcome to Exponent IT Training & Services.

Still thinking which course to start with? Talk to our experts...👉
ServiceNow Development

ServiceNow Development Training

ServiceNow Development Training is designed to help students and professionals master ServiceNow platform for IT Service Management (ITSM) and workflow automation. The course covers ServiceNow basics, scripting, workflows, forms, Service Portal, integration, and real-time projects.

Course Requirement

Basic computer knowledge required. Suitable for IT aspirants, freshers, and professionals interested in ServiceNow development and ITSM automation.

  • Basic understanding of IT concepts
  • Willingness to learn ServiceNow scripting & configuration
  • Laptop recommended for practice
  • No prior programming experience required

Professional Experience

Students will learn ServiceNow platform navigation, modules, scripting using JavaScript, workflows, forms & UI policies, Service Portal creation, integration with other systems, and project deployment. After course completion, students can work as ServiceNow Developer, Administrator, or ITSM Consultant.


Course Curriculum / Syllabus

1. ServiceNow Basics
  • Introduction to ServiceNow Platform
  • Navigation & Modules Overview
  • Forms, Lists & Tables
  • User Roles & Access Control
2. Scripting & Automation
  • Client-Side Scripting (UI Policies, UI Actions)
  • Server-Side Scripting (Business Rules, Script Includes)
  • Glide API Basics
  • Workflows & Flow Designer
3. Service Portal & UI
  • Creating Service Portal Pages
  • Widgets & Client Scripts
  • Forms & Catalog Items Customization
4. Integration & Reporting
  • Import Sets & Data Sources
  • REST & SOAP Integration
  • Reports & Dashboards
5. Projects
  • ITSM Workflow Automation Project
  • Incident & Service Request Management Project
  • Service Portal Deployment Project
6. Certification Preparation
  • Best Practices & Platform Security
  • Certification Tips & Exam Guide
  • Hands-on Practice Assignments