🚀 Recruitment Drive for Allied Softech Pvt. Ltd.

Post Author: Team | Published: July 7, 2025 | Category: Uncategorized

Company Name: Allied Softech Pvt. Ltd.

• Education: Any Graduate / Post Graduate
• No Pass-out Year Criteria
• No Percentage Criteria

As a Customer Care Executive – Technical Support, you will support existing customers by handling inbound calls, understanding their issues, and providing technical solutions.

• Provide support via phone, voice, video calls & remote tools (AnyDesk).
• Visit client sites for installations, training & support if required.
• Travel across Maharashtra (and India if required) 5–6 times/month.
• All travel, lodging & food expenses will be provided in advance.

• Identify and evaluate technology solutions
• Promptly answer customer support calls
• Troubleshoot and resolve issues quickly
• Conduct online & onsite installations and training
• Provide online and offline technical support
• Handle additional technical issues as assigned

• Basic knowledge of Hardware, Networking & Software
• Networking: LAN, MAN, VPN, Bus Topology
• OS troubleshooting & antivirus knowledge
• Understanding of printers & computer hardware
• Good communication skills
• Willingness to learn & travel
• Aptitude: Reasoning, Logic & Maths